Welcome to our e-commerce website (exela-me.com). The Website is operated by us. These terms and conditions (these "Terms") apply to the Website and all of its divisions, subsidiaries, and affiliate-operated Internet sites which reference these Terms.
By using the Website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use the Website.
In order to place orders on the Website, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address, and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the billing information provided.
The Website reserves the right to refuse any request made by you. If your order is accepted, we will confirm acceptance to you by online means, such as by providing an order confirmation or an electronic invoice. The contract between us (Contract) will only be formed when we send you the Order Confirmation.
The Contract will relate only to those Products whose dispatch we have confirmed in the Order Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Order Confirmation.
Shipping
We will arrange for the Products to be delivered to the address for delivery indicated in the Order Confirmation. Delivery will be made as soon as possible after your order is accepted and in any event within [30] days of the date of the Order Confirmation.
Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.
We will use reasonable endeavors to meet any date agreed for delivery. In the event that we are unable to deliver the Products within 30 days of the date of the Order Confirmation, we will inform you as soon as possible and give you the option of canceling the order at this point.
Returns, Refunds, and Cancellations
You may cancel your contract with us for the Products at any time up to the end of the seventh working day from the date you receive the Products. You do not need to give us any reason for canceling your contract nor will you have to pay any penalty.
To cancel your contract you must notify us in writing. You must also return the Products to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
As soon as we receive the Products back from you, we will refund you the full price of the Products. However, you will be responsible for the cost of returning the Products to us.
Refunds will be made using the same method of payment that you used to purchase the Products.
Pricing
All prices for products and services listed on our e-commerce platform are in [insert currency] and are inclusive of any applicable taxes. Prices are subject to change without notice. We reserve the right to correct any errors in pricing that may occur, and in such cases will provide you with the option to either proceed with the order at the correct price or cancel the order.
Express Delivery
We offer an express delivery option for an additional fee. If you select this option, we will make every effort to deliver your order within [insert time frame] of the order being placed, subject to availability and any delays that may be beyond our control.
Please note that selecting the express delivery option does not guarantee that your order will be delivered within the specified time frame and we cannot be held responsible for any delays that may occur. In the event that we are unable to deliver the order within the express delivery time frame, we will refund the express delivery fee but will not be liable for any additional damages or compensation.
By selecting the express delivery option, you acknowledge and agree to the terms outlined above.
General
By using our e-commerce platform and placing an order, you agree to be bound by these Terms and Conditions. We reserve the right to change these terms at any time without notice. Any changes will be reflected on this page and it is your responsibility to review these terms before placing an order.
If any part of these terms is found to be invalid or unenforceable, that part will be limited to the minimum extent necessary and the remaining terms will remain in full force and effect.
These terms and conditions, and any dispute arising from the use of our E-commerce platform, shall be governed by and construed in accordance with the laws of [insert jurisdiction]. By using our platform, you agree to submit to the exclusive jurisdiction of the courts of [insert jurisdiction].
Thank you for shopping with us!